Whiteleaf Training Ltd: Online Privacy Statement Our Commitment To Privacy

At Whiteleaf Training Ltd, we are committed to protecting your privacy online. Our pledge is to safeguard any personal information that you provide us, and to make every reasonable effort to use this information only as you choose.

The goal of this Privacy Statement is to notify you of our online privacy practices and to describe the choices you have about the way your information is collected and used. This statement is accessible from the bottom of each page of each site to which it applies, and at every point where personal information is requested. It also explains the security measures taken to protect your information, your ability to access your information and whom you can contact at Whiteleaf Training Ltd to answer your questions about this privacy statement and resolve any issues which may arise. Underscored terms in this statement are either links to other sites or are terms which are further explained if you click on them.

Collecting and Using Your Information

This Online Privacy Statement covers the collection and use of personal information for Whiteleaf Training Ltd.

The information covered by this statement is personal information an individual provided to Whiteleaf Training Ltd during an online transaction.

Personal Information

Whiteleaf Training Ltd collects personal information online when:

• you make online purchases
• you make a booking
• you submit questions or comments to us
• you request information or materials

The type of information collected may include name, address, billing and delivery information and credit card information.

Whiteleaf Training Ltd uses the personal information you provide to register you for courses and reminders, create and maintain accounts; process, fulfil, and follow up on orders; answer your e-mail; send information you request; and register products. We also use this personal information to provide you with information related to your account and the products or services you purchased from us, to better understand your needs and interests, to improve our service and to personalise communications.

Communications from Whiteleaf Training Ltd (including marketing)

Whiteleaf Training Ltd may send you an e-mail about your orders or your account and in response to your questions. Whiteleaf Training Ltd may also send you e-mail with information and/or special offers about products and services that may be of interest to you, unless you indicate you do not want to receive them. We will give you an opportunity to let us know your preference regarding the receiving of promotional e-mail when you register for a service, when you provide us with your personal information, or when we send you an e-mail. If you choose not to accept this promotional e-mail, you may not receive special offers that may be of value to you. This option applies to promotional e-mail only, as we may find it necessary to send you e-mail relating to your account or order.

All promotional e-mail that you receive from Whiteleaf Training Ltd will tell you how to decline receiving future promotional e-mail. You may change your e-mail preferences at any time.

Whilst most communications from Whiteleaf Training Ltd will be by email Whiteleaf Training Ltd will also communicate by post.

Promotional e-mail that you receive from Whiteleaf Training Ltd will tell you how to decline receiving future promotional e-mail

Personal Information about Others

If you send us information about others, we will use that information (usually an e-mail address) to do what you asked us to do (for example, book on a course).

Sharing Your Personal Information

Whiteleaf Training Ltd will not sell, rent, or trade the personal information you provide online.

Whiteleaf Training Ltd may disclose personal information to third parties without your consent as required by law or court order, to co-operate with Government authorities in a criminal investigation, and to enforce or protect Whiteleaf Training Ltd's property or contractual rights.

Whiteleaf Training Ltd reserves the right to transfer your personal information in connection with the sale or transfer of all or a portion of our business or assets. If the business is sold or transferred, Whiteleaf Training Ltd will give you an opportunity to tell us not to transfer your personal information. In some cases, this may mean that the new organisation will not be able to continue providing to you the services or products that Whiteleaf Training Ltd provided.

Children's Privacy

Protecting the online privacy of children is especially important. Whiteleaf Training Ltd does not knowingly collect or solicit personal information about children, except with their parent's or guardian's express consent.

If we ever include children as part of our intended site audience, those specific web pages will, be clearly identified and provide an explicit privacy notice; and we will provide processes to obtain parental approval, provide access to information and allow parents to request removal of their children's personal information.

Whiteleaf Training Ltd encourages parents and guardians to spend time with their children online and to participate in their interactive activities and interests.

Outside Links

Some Whiteleaf Training Ltd Web sites contain links to and from other Web sites and Whiteleaf Training Ltd is not responsible for the privacy practices of those Web sites. Whiteleaf Training Ltd encourages you to ascertain the privacy practices of those Web sites.

Contacts At Whiteleaf Training Ltd and Oversight

If you have questions or concerns about your privacy when using Whiteleaf Training Ltd Web site, please contact Whiteleaf Training Ltd, who will work with you to resolve any concerns you have about this policy.

Changes to this Privacy Statement

Whiteleaf Training Ltd reserves the right to modify this privacy statement from time to time, by posting a prominent announcement on this page or, in the event of a material change, by notifying by e-mail all customers whose personal information we have retained.

This privacy statement was updated on the 10^th September 2007

EXPLANATION OF TERMS

What is personal information?
Personal information includes data that reasonably can be used to identify or describe an individual such as name, address, phone number, e-mail address, and credit card information.

• Companies who assist Whiteleaf Training Ltd in order fulfilment and marketing activities
  Whiteleaf Training Ltd may share your personal information, as necessary, with companies who contract with Whiteleaf Training Ltd to fulfil and/or ship an order, an award, or rebate; conduct surveys; collect payments; manage communication programmes; or to provide a product or service you have requested. We require these companies to use the shared information only for these limited purposes, and not to transfer the information to another party.
• Whiteleaf Training Ltd's Dealers
  If Whiteleaf Training Ltd does not sell a product directly, Whiteleaf Training Ltd will notify you of this, and if you wish, may forward to a dealer, distributor or other reseller the personal information you provide when you inquire about a particular product or service. Use of this information by the dealer, distributor or reseller is governed by their own policy, not Whiteleaf Training Ltd's policy. Whiteleaf Training Ltd also may provide a link to a dealer site from a Whiteleaf Training Ltd site

How does Whiteleaf Training Ltd protect my information?
Whiteleaf Training Ltd implements a variety of administration, managerial, and technical security measures to maintain the safety of your personal information. Personal information is contained behind secured networks and is only accessible by a limited number of employees who have access to such systems. Whiteleaf Training Ltd's use and retention of personal information is controlled by Whiteleaf Training Ltd's Internal Control Standards. In addition Whiteleaf Training Ltd requires all companies who assist Whiteleaf Training Ltd in order fulfilment and marketing activities to commit to having appropriate administrative, managerial and technical security measures in place.

Who can I contact to get access or to update my information?

You can contact us by:

e-mail: info@whiteleaftraining.co.uk

Telephone: 01235 832791